Use Cases
Use Cases
IT Support
From password resets to Outlook configuration and hardware troubleshooting – nara fully automates standard tickets so your team can focus on strategic projects.
From password resets to Outlook configuration and hardware troubleshooting – nara fully automates standard tickets so your team can focus on strategic projects.
Use Cases
Use Cases
Customer Care
Customer Care
Customer Care
Whether it's about order status, technical issues, or address changes – nara provides competent service 24/7 and increases customer satisfaction through immediate assistance.
Use Cases
Use Cases
Process support
Process support
Process support
nara explains complex software processes as simply as a chat. Whether it's SAP, Salesforce, or migration to S 4 HANA. Employees ask, nara guides them live through every step. No detours. No training effort.
Product
Product
AI-based assistance
Save time and costs through automated problem-solving and ticket creation. nara intelligently recognizes support requests and resolves them immediately, without any waiting time.
Save time and costs through automated problem-solving and ticket creation. nara intelligently recognizes support requests and resolves them immediately, without any waiting time.
Product
Product
Real-time insights
Real-time insights
Real-time insights
Keep track with nara: Get live analyses of support cases, solution types, and savings potentials directly in the dashboard.
PROCESS
PROCESS
This is how nara works.
This is how nara works.
This is how nara works.
From setup to ongoing operations, we provide complete transparency, measurable results – and tangible added value from day one.
From setup to ongoing operations, we provide complete transparency, measurable results – and tangible added value from day one.
From setup to ongoing operations, we provide complete transparency, measurable results – and tangible added value from day one.
1
Start immediately without overhead
Nara resolves routine tickets from day one via chat, voice, or screen.
Your team focuses on challenging tasks and innovation.
1
Start immediately without overhead
Nara resolves routine tickets from day one via chat, voice, or screen.
Your team focuses on challenging tasks and innovation.
1
Start immediately without overhead
Nara resolves routine tickets from day one via chat, voice, or screen.
Your team focuses on challenging tasks and innovation.
2
Go live with a system, not with stress
Guided onboarding in less than 2 weeks, no long project phase needed.
Integration in Teams, Slack, Jira, SAP, and others via API or connector
2
Go live with a system, not with stress
Guided onboarding in less than 2 weeks, no long project phase needed.
Integration in Teams, Slack, Jira, SAP, and others via API or connector
2
Go live with a system, not with stress
Guided onboarding in less than 2 weeks, no long project phase needed.
Integration in Teams, Slack, Jira, SAP, and others via API or connector
3
Scaling with Insight & Control
Dashboards display live data, e.g. savings, MTTR, degree of automation
Package sizes & add-ons scale with your needs, adjustable at any time.
3
Scaling with Insight & Control
Dashboards display live data, e.g. savings, MTTR, degree of automation
Package sizes & add-ons scale with your needs, adjustable at any time.
3
Scaling with Insight & Control
Dashboards display live data, e.g. savings, MTTR, degree of automation
Package sizes & add-ons scale with your needs, adjustable at any time.
BENEFITS
BENEFITS
What makes nara special?
What makes nara special?
What makes nara special?
Use an AI that rethinks tech support: instantly available, learning-capable, and perfectly tailored to your business. For less effort and more efficiency in every support case.
Use an AI that rethinks tech support: instantly available, learning-capable, and perfectly tailored to your business. For less effort and more efficiency in every support case.
Use an AI that rethinks tech support: instantly available, learning-capable, and perfectly tailored to your business. For less effort and more efficiency in every support case.
Tech support in real time
Routine tickets such as password resets or printer problems are immediately identified, resolved, and documented, saving your team time.
Tech support in real time
Routine tickets such as password resets or printer problems are immediately identified, resolved, and documented, saving your team time.
Tech support in real time
Routine tickets such as password resets or printer problems are immediately identified, resolved, and documented, saving your team time.
Clever through AI
Nara understands over 40 languages, recognizes the screen context, and delivers precise answers.
Clever through AI
Nara understands over 40 languages, recognizes the screen context, and delivers precise answers.
Clever through AI
Nara understands over 40 languages, recognizes the screen context, and delivers precise answers.
Data protection by design
All data remains secure, encrypted, and processed in compliance with GDPR.
Data protection by design
All data remains secure, encrypted, and processed in compliance with GDPR.
Data protection by design
All data remains secure, encrypted, and processed in compliance with GDPR.
Seamless Integration
Nara will be ready for deployment in a few days, without the need for complex IT projects.
Seamless Integration
Nara will be ready for deployment in a few days, without the need for complex IT projects.
Seamless Integration
Nara will be ready for deployment in a few days, without the need for complex IT projects.
Real-time analysis
Live dashboards show where support needs arise and how processes can be optimized.
Real-time analysis
Live dashboards show where support needs arise and how processes can be optimized.
Real-time analysis
Live dashboards show where support needs arise and how processes can be optimized.
Flexible price
Flexible models adapt to your needs. You only pay for what you use.
Flexible price
Flexible models adapt to your needs. You only pay for what you use.
Flexible price
Flexible models adapt to your needs. You only pay for what you use.
nara
Start now with smart tech support for your business
Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.
nara
Start now with smart tech support for your business
Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.
nara
Start now with smart tech support for your business
Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.