We build AI that gets support work done and stays controllable.
nara was founded in Würzburg, Germany in 2025. We build the platform that lets enterprises automate IT support without giving up control over execution, knowledge, and data.
Our mission
IT support is not made of answers. It is made of work: understanding requests, checking systems, documenting tickets, handing over to the right people. A chatbot does none of that. So we build nara as a complete platform: agents guided by Operating Protocols, knowledge as a structured memory layer, tools with defined parameters, and the Edge Connector that reaches internal systems, servers, and devices.
Autonomy without control would be worthless to an enterprise. Every action a nara agent takes runs through approved tools, follows a traceable flow, and stays visible through logs, roles, and monitoring. That makes AI an operational part of support, not a black box experiment.
Founders and advisors
Three founders, an advisory board, one goal: support automation enterprises can actually operate.
Lukas Brückner
CEO & Co-Founder
Fabio Fesel
CTO & Co-Founder
Felix Fischer
COO & Co-Founder
Christian Gericke
Advisory Board Member
Fredrick Spalcke
Advisory Board Member
Dr. Julia Oppermann
Advisory Board Member
Kai Kartunnen
Advisory Board Member
Careers
We are a small team building a large product: agent runtime, memory, tool execution, Edge Connector, ticketing, and operations in one platform. Working at nara means real ownership of systems that run in production at customers. Remote-friendly, based in Würzburg, Germany.
Founded
2025
Headquarters
Würzburg, Germany
Remote-friendly
Yes
Focus
European IT service desks and MSPs
Contact
Let's connect
Whether you are evaluating support automation, exploring a partnership, or want to join the team: write to us and a person will reply.