I am nara.
Your new IT support colleague.

I am nara.
Your new IT support colleague.

I am nara.
Your new IT support colleague.

nara accepts inquiries via phone, chat, or email, creates tickets, resolves routine cases, and hands over complex processes fully documented around the clock, GDPR-compliant in Germany.

Product

Product

AI-based IT help

Save time and costs through automated problem solving and ticket creation. nara intelligently recognizes IT requests and resolves them immediately, with no waiting time.

Save time and costs through automated problem solving and ticket creation. nara intelligently recognizes IT requests and resolves them immediately, with no waiting time.

Product

Product

Real-time insights

Real-time insights

Real-time insights

Keep track with nara: Get live analyses of support cases, solution types, and savings potential, directly in your IT dashboard.

THE ADVANTAGES OF NARA

THE ADVANTAGES OF NARA

Why nara?

Why nara?

Why nara?

Harness the power of AI to automate your IT support, efficiently, securely, and ready to use immediately. Save costs, gain time, and relieve your team.

Harness the power of AI to automate your IT support, efficiently, securely, and ready to use immediately. Save costs, gain time, and relieve your team.

Harness the power of AI to automate your IT support, efficiently, securely, and ready to use immediately. Save costs, gain time, and relieve your team.

Automated IT Support

Automated IT Support

Routine inquiries? Let our AI handle it.

Whether it's a forgotten password, printer issue, or access error – nara recognizes and resolves typical IT requests in seconds. Fully automated and around the clock.

Real-time insights & full transparency

Real-time data for informed decisions.
nara analyzes all support requests in real-time, identifies patterns, and provides data-driven insights for process optimization and efficiency improvement.

Real-time data for informed decisions.
nara analyzes all support requests in real-time, identifies patterns, and provides data-driven insights for process optimization and efficiency improvement.

Flexible pricing models for all businesses

Flexible pricing models for all businesses

Whether startup or medium-sized enterprise - no risk.
Only pay when you use it or choose a flat rate with complete predictability. No minimum contract duration, no hidden costs - nara adjusts to your needs.

Whether startup or medium-sized business - without risk.
Pay only for usage or choose a flat rate with full predictability. No minimum contract period, no hidden costs – nara adapts to your needs.

PROCESS

PROCESS

Our approach

Our approach

Our approach

Our structured process enables rapid and measurable results, from setup to active deployment. You will receive full transparency, clear processes, and immediate benefits from day one.

Our structured process enables rapid and measurable results, from setup to active deployment. You will receive full transparency, clear processes, and immediate benefits from day one.

Our structured process enables rapid and measurable results, from setup to active deployment. You will receive full transparency, clear processes, and immediate benefits from day one.

01

Fast onboarding

  • Ready for use after just a few days

  • Step-by-step guide for easy integration

  • No IT experience necessary

01

Fast onboarding

  • Ready for use after just a few days

  • Step-by-step guide for easy integration

  • No IT experience necessary

01

Fast onboarding

  • Ready for use after just a few days

  • Step-by-step guide for easy integration

  • No IT experience necessary

02

AI-assisted efficiency

  • Automated problem solving for standard inquiries

  • Real-time analyses for transparent optimization

  • Self-learning AI for continuously better answers

02

AI-assisted efficiency

  • Automated problem solving for standard inquiries

  • Real-time analyses for transparent optimization

  • Self-learning AI for continuously better answers

02

AI-assisted efficiency

  • Automated problem solving for standard inquiries

  • Real-time analyses for transparent optimization

  • Self-learning AI for continuously better answers

03

Clear communication

  • Regular updates on usage and savings

  • Transparent pricing models

  • Personal support throughout all project phases

03

Clear communication

  • Regular updates on usage and savings

  • Transparent pricing models

  • Personal support throughout all project phases

03

Clear communication

  • Regular updates on usage and savings

  • Transparent pricing models

  • Personal support throughout all project phases

04

Flexible use

  • Models suitable for startups to large companies

  • Adjustable monthly according to needs and growth

  • Simple scaling possible at any time

04

Flexible use

  • Models suitable for startups to large companies

  • Adjustable monthly according to needs and growth

  • Simple scaling possible at any time

04

Flexible use

  • Models suitable for startups to large companies

  • Adjustable monthly according to needs and growth

  • Simple scaling possible at any time

BENEFITS

BENEFITS

What makes nara special?

What makes nara special?

What makes nara special?

Use an AI that rethinks IT support: instantly available, learning-capable, and perfectly tailored to your company. For less effort and more efficiency in every support case.

Use an AI that rethinks IT support: instantly available, learning-capable, and perfectly tailored to your company. For less effort and more efficiency in every support case.

Use an AI that rethinks IT support: instantly available, learning-capable, and perfectly tailored to your company. For less effort and more efficiency in every support case.

Quick help

IT problems are detected, resolved, and automatically documented in real time, with no waiting times.

Quick help

IT problems are detected, resolved, and automatically documented in real time, with no waiting times.

Quick help

IT problems are detected, resolved, and automatically documented in real time, with no waiting times.

Clever through AI

nara understands language, recognizes the screen, and helps specifically with every request.

Clever through AI

nara understands language, recognizes the screen, and helps specifically with every request.

Clever through AI

nara understands language, recognizes the screen, and helps specifically with every request.

Flexible price

Flexible models adapt to your needs. You only pay for what you use.

Flexible price

Flexible models adapt to your needs. You only pay for what you use.

Flexible price

Flexible models adapt to your needs. You only pay for what you use.

Data protection by design

All data remains secure, encrypted, and processed in compliance with GDPR.

Data protection by design

All data remains secure, encrypted, and processed in compliance with GDPR.

Data protection by design

All data remains secure, encrypted, and processed in compliance with GDPR.

Ready for deployment in days

nara can be seamlessly integrated without complex IT projects.

Ready for deployment in days

nara can be seamlessly integrated without complex IT projects.

Ready for deployment in days

nara can be seamlessly integrated without complex IT projects.

Clear insights

Live analyses show where support needs arise and how you can become more efficient.

Clear insights

Live analyses show where support needs arise and how you can become more efficient.

Clear insights

Live analyses show where support needs arise and how you can become more efficient.

KEY TAKEAWAYS

KEY TAKEAWAYS

Maximum relief through smart automation

Maximum relief through smart automation

Maximum relief through smart automation

Automate your IT support with nara for faster solutions, satisfied users, and less effort for your team.

Automate your IT support with nara for faster solutions, satisfied users, and less effort for your team.

Automate your IT support with nara for faster solutions, satisfied users, and less effort for your team.

  • Experience fully automated first-level support

  • Choose the pricing model for your needs

  • Receive actionable insights in real time

  • Take full advantage of the savings potential in IT support

  • Experience fully automated first-level support

  • Choose the pricing model for your needs

  • Receive actionable insights in real time

  • Take full advantage of the savings potential in IT support

nara

Start now with smarter IT support for your business

Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.

nara

Start now with smarter IT support for your business

Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.

nara

Start now with smarter IT support for your business

Experience the benefits of AI-powered automation in first-level support. Fewer tickets, more efficiency, satisfied teams.