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Unternehmen und Service Provider, die mit KI gestützter Automatisierung skalieren
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From ticket overload to autonomous operations
X, a European manufacturing leader, faced high service desk volumes that slowed IT performance and limited innovation. By implementing nara's enterprise AI automation platform, the company turned repetitive requests into autonomous workflows, improving both speed and service quality.
- Company
- X
- Country
- Germany
- Industry
- Manufacturing
- 70% fewer manual tickets across IT and support
- 75% lower cost per resolved case
- Significant SLA improvement and faster resolutions
"nara hat uns geholfen, den IT Service so zu automatisieren, dass es sich mühelos anfühlt. Routineanfragen werden jetzt automatisch gelöst, und unser Team kann sich auf wertschöpfende Arbeit konzentrieren." — X
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Trusted by leading European enterprises and MSPs
Testimonials
“Since adopting nara, our service desk feels completely different. Tickets that used to take hours now close automatically, and my team finally has the freedom to innovate.”

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