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From ticket overload to autonomous operations
X, a European manufacturing leader, faced high service desk volumes that slowed IT performance and limited innovation. By implementing nara's enterprise AI automation platform, the company turned repetitive requests into autonomous workflows, improving both speed and service quality.
- Company
- X
- Country
- Germany
- Industry
- Manufacturing
- 70% fewer manual tickets across IT and support
- 75% lower cost per resolved case
- Significant SLA improvement and faster resolutions
"nara helped us automate IT service in a way that feels effortless. Routine tickets are now resolved automatically, and our team can focus on value-creating work." — X
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Trusted by leading European enterprises and MSPs
Testimonials
“Since adopting nara, our service desk feels completely different. Tickets that used to take hours now close automatically, and my team finally has the freedom to innovate.”

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