Skip to content

nara fixes issues right on the device.

nara Edge is installed on your computers and servers. This lets nara check the device and fix known faults once approved.

Product view: three devices running nara Edge are online. In front, nara asks for approval before it clears the print queue on laptop NB-0412.
Product view: three devices running nara Edge are online. In front, nara asks for approval before it clears the print queue on laptop NB-0412.

No access from outside needed.

nara Edge opens the connection to nara itself, from inside your network and encrypted. You don’t open any ports or set up VPN access. Documentation for your CISO is ready.

Product view: nara Edge on the server SRV-APP-02. The connection is opened from inside and encrypted. No inbound ports or VPN access are needed.
Product view: nara Edge on the server SRV-APP-02. The connection is opened from inside and encrypted. No inbound ports or VPN access are needed.

A VPN failure on Monday morning

“VPN drops after sleep,” an employee writes in Teams. nara checks her Windows laptop, spots a known fault, restarts the VPN services once she approves, and tests the connection. If that doesn’t help, your team takes over with everything nara found.

Product view: in Microsoft Teams, someone reports “VPN drops after sleep.” After approval, nara restarts the VPN services. The ticket shows every step and is resolved.
Product view: in Microsoft Teams, someone reports “VPN drops after sleep.” After approval, nara restarts the VPN services. The ticket shows every step and is resolved.

Only what you allow happens on your devices.

Approval per step

For each step, you choose: automatically, only after approval, or never. Approving works right in Microsoft Teams.

Only prepared steps

nara only uses prepared, tested steps, such as “clear the print queue.”

Every step on record

You see who triggered a step, when it ran, whether it was approved, and what came of it.

In the infrastructure you already have.

Laptops and PCs

On Windows machines, nara checks VPN, network, printers, and updates, fixes known faults, and installs requested software.

Servers and internal applications

nara Edge runs in the background, even with no one signed in. That gives nara access to applications that only run inside your network.

Windows, macOS, and Linux

nara Edge runs on Windows, macOS, and Linux. On Windows, nara fixes faults itself. On macOS and Linux, it finds the cause.

nara also connects applications with no API.

nara Edge is installed on the application’s server and carries out the agreed steps there by script. Your development team can add its own connections.

  • Define: We agree with you on the data nara needs and what it may change.

  • Build and test: We build the connection and test it in your environment, including what happens when something fails.

  • Go live: You decide when nara starts using it. We roll out updates centrally, after your approval if you prefer.

Product view: ServiceNow, Confluence, Microsoft Teams, Microsoft 365 and Jira are connected to nara. In front, an ERP system without an API that nara operates through nara Edge with three connector tools: check stock, create order, update delivery status.
Product view: ServiceNow, Confluence, Microsoft Teams, Microsoft 365 and Jira are connected to nara. In front, an ERP system without an API that nara operates through nara Edge with three connector tools: check stock, create order, update delivery status.