The key facts about nara on one page.

Short version:

nara builds AI agents that actually get IT support work done: understand, check, execute, document. The platform combines nara Memory for structured knowledge, the Edge Connector for execution behind the firewall, and Operating Protocols for controlled workflows. nara GmbH was founded in 2025, is based in Würzburg, develops and hosts in Germany, and is ISO 27001 certified.

Long version:

nara is the platform for AI automation in IT support. Its agents do not just answer questions, they complete standard cases end to end: they understand the request, check the prerequisites, execute the solution, and document the ticket. Three building blocks make this possible. nara Memory structures an organization's knowledge and reviews new content before it is added. The Edge Connector executes actions in internal systems, through outbound connections only and without changes to the firewall. Operating Protocols give agents clear rules, approvals, and boundaries. nara GmbH was founded in 2025 and is based in Würzburg, Germany. The platform is developed and hosted entirely in Germany and is ISO 27001 certified. nara works for IT service desks and managed service providers across Europe.