Meet nara in 30 minutes.
It’s free, and you don’t need to prepare anything, not even ticket data. Here’s how it works:
We show anonymized cases from customer projects: an employee messages or calls in Teams, and nara fixes the problem on her laptop or hands the case and its diagnosis to your team.
We talk about the requests that take up most of your team’s time and the systems you work with.
We agree on the next step, usually the ticket analysis. It takes one to two weeks, needs only read access to your ticket system, and runs as part of a pilot project or after purchase.