The nara platform
AI that sees requests through.
Your employees reach nara in Microsoft Teams, in a chat or a call. nara resolves the request in your applications and right on computers and servers.
What nara does with a request.
Understands the need
Employees describe the issue in their own words. nara asks for anything missing, such as which device is affected.
Knows what works
nara draws on your guides and resolved tickets and picks the fix that worked last time.
Takes action
nara carries out the steps itself, in any connected application and on the device. Then it checks that the fix worked.
Follows your rules
You set what nara handles alone and what waits for your approval. Approval takes one click, in Microsoft Teams as well.
Many problems can only be fixed on the device.
That is what nara Edge is for. It runs on your laptops and servers, with no open ports required. nara can then get a VPN working again or clear a stuck print queue.
Set up new processes in your own words.
Describe what should happen, for example: “Orders over €5,000 need the department head’s approval.” nara turns it into a process, connects the systems it needs and shows you every step. We’re also happy to set it up together with you.
Describe the process
Describe new processes and changes the way you would explain them to a colleague. Nobody needs to write code.
Set approvals
You set who approves which step, the same way. nara waits for the approval and then carries on.
Test and go live
You see the process at a glance, test it with real cases and switch it on. Anything nara shouldn’t decide goes to the person responsible.
Every case stays traceable.
Your team can always see what nara has done and what is still open, and can take over any case. Where there is no ticketing system, as in purchasing, nara manages the cases itself.
Questions about the platform
No. nara automates processes across your company. Most companies start with the IT service desk, then purchasing, HR and other departments follow with the same rules and approvals.
