Connect Jira issues to your IT support.
nara connects Jira issues so agents can use the information your teams already maintain there. Projects, fields, and permitted actions are validated for your environment.
Jira stays part of your workflow.
nara builds on the information your team already maintains in Jira.
Existing issues
Agents work with information from connected Jira issues instead of a separate data store.
Limited access
The integration can run strictly read-only. Write actions are enabled only within the agreed scope.
Clear handoff
When details, knowledge, or approvals are missing, the case goes to the responsible team with visible context.
How we validate your Jira setup.
No blanket promises: we define data, permissions, and the first use case together.
Clarify the environment
We document the deployment, projects, issue types, and relevant fields.
Limit access
We define which data can be read and which actions are permitted at all.
Test the first case
A bounded support case gets clear inputs, success criteria, and escalation paths.
Frequently asked questions about Jira automation
Which Jira data can nara use?
nara connects Jira issues. The projects, issue types, and fields used in your environment are defined during setup.
Does nara support Jira Service Management?
nara provides a Jira integration. We validate your specific Jira Service Management configuration based on its deployment, projects, fields, and intended workflow.
Can the integration be read-only?
Yes. The integration can run strictly read-only. Write actions are defined separately.
Do we need to replace Jira?
No. nara connects existing Jira issues and works with the information your team maintains there.
Does nara fit your Jira setup?
In the demo, we review your environment, access model, and a useful first support case.