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Switch

Switch without paying twice.

If you switch from another ITSM, you pay nothing for the nara ITSM while your current contract runs, for up to 12 months.

How to switch to nara

Product view: example ticket analysis with around 63,000 tickets. For five of the most frequent topics it shows whether nara resolves them itself, with approval or only after another connection.
  • After one to two weeks, you know which requests nara should take on first.

Every ITSM module in one price, any number of IT agents.

We move your ticket history, knowledge articles and assets at a fixed price.

€0

ITSM fee while your current ITSM contract runs, for up to 12 months.

€0.25–2.50

per employee per month, in tiers: €2.50 for the first 500 employees, €1.25 up to 1,000, €0.50 up to 2,500 and €0.25 up to 10,000. 15% less with annual billing.

ITSM vendors compared

ServiceNow

Every module in one price, set up without a consulting project or a platform team of your own, live alongside ServiceNow within one to two weeks.

Product view: in Microsoft Teams, someone reports “No VPN since this morning.” nara checks the laptop, restarts the VPN services after approval and adds a work note to ServiceNow incident INC0041826. The incident is resolved.
Product view: in Microsoft Teams, someone reports “No VPN since this morning.” nara checks the laptop, restarts the VPN services after approval and adds a work note to ServiceNow incident INC0041826. The incident is resolved.

Questions about switching

  • nara works alongside your current system and documents every case there. If you switch from another ITSM, you pay nothing for the nara ITSM while your current contract runs, for up to 12 months.